Managing team performance  

Managing day-to-day staff performance is key for any business success, but never more so than now, as tourism businesses grapple with large-scale onboarding and training of new and existing staff.

The resources below will guide you and your management team on the approach and key aspects of performance management.

Sound day-to-day performance management contributes to optimum team performance, staff engagement and job satisfaction, which are key to staff retention. It also contributes to customer satisfaction and, overall, business success. 

Video Resources